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Frequently Asked Questions

Quick answers about ordering, payment, and delivery.

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Payment

Payment methods, review times, and refunds.

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Orders & Delivery

Order tracking, delivery times, and your keys.

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Account

Registration and account questions.

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Other Issues

Anything else not covered above.

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All Categories / Orders & Delivery
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Orders & Delivery
Select your issue below to find a solution
1 How fast will I receive my order?
Crypto payments are confirmed automatically and your key is usually ready within minutes of payment. PayPal and Bank Transfer orders are reviewed manually by our team — once your payment is approved, your key is added shortly after. You can track the exact status of any order from My Orders in your account.
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2 Where do I find my key after I've paid?
Go to My Orders in your account panel and open the order. Once it's marked "Payment Confirmed" or "Order Completed," your key will be shown there — click to reveal and copy it.
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3 What if my key doesn't work?
Open a support ticket from your account panel right away with your order number. We'll verify and replace or refund a genuinely faulty key.
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Still need help?

Open a support ticket and our team will get back to you.

Open a Ticket
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