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Frequently Asked Questions

Quick answers about ordering, payment, and delivery.

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Payment

Payment methods, review times, and refunds.

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Orders & Delivery

Order tracking, delivery times, and your keys.

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Account

Registration and account questions.

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Other Issues

Anything else not covered above.

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All Categories / Payment
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Payment
Select your issue below to find a solution
1 What payment methods do you accept?
Crypto (automatic confirmation), PayPal, and Bank Transfer / Revolut (both reviewed manually — you'll upload a screenshot as proof of payment). Credit/Debit Card is coming soon.
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2 Why do PayPal and Bank Transfer take longer than crypto?
Those methods aren't connected to an automatic payment gateway, so a real person on our team checks your proof of payment before the order is approved. This protects both you and us from payment errors and fraud. Most reviews are completed quickly.
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3 Can I get a refund?
It depends on the situation — see our full Refund Policy for details. In short: unused, undelivered orders are eligible; once a key has been revealed, refunds are handled case by case.
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Open a support ticket and our team will get back to you.

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